video: what is the impact of BPO on citizens of india? business process outsourcing 50% of workers are women in BPO, 20% of workers overall are women making life easier for families globalization of services taking high skilled labor for lower skilled jobs meritocracy causing population booms moving workers to a middle class giving people confidence in themselves driving economic growth creating new jobs forcing infrastructure to improve getting women into the workforce adding social mobility, generally increases tolerance of other lifestyles little government investment, private sector funding some infrastructure improvement like transportation foreign business kicks up local businesses for support such as transportation, food service, utility companies, construction, etc, trickle down effect gender dynamics moving toward equality transitioning to a credit economy